Long before milestones were diamond shapes on a project manager’s Gantt chart, they were actual stones marking real miles toward a particular place.

But are they really so different? Either way, the journey is dusty, the destination shines and it’s the quality of the steps along the way that matter most.

COMPANY PROFILE

TEAM LEADERSHIP

Milestone is a full-service construction management & general contracting company established in 2010 to bring an owner’s perspective to the business of building. We adapt our services to suit your needs and want nothing more than to earn your trust through our commitment to realizing an outstanding process and project. Our secret is no secret: it’s a combination of close collaboration, open communication, deep field knowledge and a project-first mentality that makes Milestone your go-to partner.

Problem-solving lies at the heart of every construction project, and like all good optimists, we like to see problems as possibilities. What can we accomplish in a single week construction window? Which method is ideal for restoring historic features? What will it take to achieve zero-waste? What are the best opportunities for saving time or money? These are the kinds of challenges our seasoned experts love to untangle and align to deliver the highest quality buildings and building experiences. We’re your eyes and ears on site, in the office and everywhere in between.

Our mission is to provide the highest quality program, project and construction management services to both public and private sector clients to help them achieve the goals of their construction program in an ethical, creative and cost-effective manner.

MARKETS SERVED
Commercial
Education 
Food Service 
Healthcare 
Hospitality 
Manufacturing 
Municipal 
Retail

PROJECT TYPES
Athletic Facilities 
Classrooms/Lecture Halls 
Clinical Spaces 
Dining Services 
Historic Preservation
Infrastructure Upgrades
Laboratories
Landscape/Site Improvements
Offices
Occupied Spaces
Research Laboratories
Retail Spaces

Milestone staff presents a perfect blend of professionalism and dependability that the end users and Yale Facilities Project Management have come to expect and deserve. Milestone is a true partner to our team.

Sheri M. Miller, PE, LEED AP
Yale University Associate Director of Project Management and Construction


Frank Ferraiolo

President

Frank is a hands-on leader with more than 30 years of experience in construction and operations – His expertise encompasses all facets of construction including cost estimating and management, design analysis and recommendations, material purchasing, coordination of trades, and building code/regulatory compliance. Prior to founding Milestone, Frank worked with Yale University’s Office of Facilities for 15 years overseeing a wide range of new construction and renovation work. The “owner’s perspective” he gained during that time has come to define Milestone’s approach that keeps the client’s best interest at the forefront and prioritizes exceptional service, communication, accountability and integrity. Frank’s leadership has established successful on-going relationships for Milestone, along with an ever-growing and diverse portfolio of projects.


Justin M. Shanley, CHC

Chief Estimator

As chief estimator, Justin is responsible for projecting and controlling costs for Milestone’s projects. He provides in-depth reviews of drawings and specifications to determine scope of work, pricing and bidding as well as providing value engineering and constructability reviews to control project costs. Justin previously served as a senior project manager/project manager for more than 20 years at prior construction firms where he acquired extensive experience and expertise managing projects in mission critical (hospital & laboratory) environments. Justin is a Certified Healthcare Constructor (CHC) through the American Society of Healthcare Engineering.


Jeffrey J. Luzzi, LEED GA

Senior Project Manager

Jeff brings more than 20 years of project management skills to the Milestone team and is responsible for running multiple university and private developer projects at any given time. A proven leader and innovative manager, prior to joining Milestone Jeff was responsible for the oversight and management of several successful and high-profile public school projects. These included a $100 million new school project that earned LEED Gold Certification and several complex renovate-as-new projects that were built to the State of Connecticut High Performance Building Construction Standards for their energy efficiency. Jeff is a Certified LEED Green Associate through the US Green Building Council.


Jim Adams

Lead Superintendent

As a Project Superintendent, Jim is responsible for the everyday flow of progression on any given project. While ensuring Milestone’s strong work ethic towards quality and a safe working environment, he also maintains focus on key schedule dates and makes sure clients are getting a first class project per plans and specifications. Jim brings more than 40 years of construction management skills to the Milestone team and has successfully overseen medical, educational and industrial projects ranging in construction value from $25 million to over $100 million.


Joann Ardito

Controller

Joann manages and is responsible for the overall direction of accounting, payroll, human resources and the financial activities of Milestone’s projects. With a wealth of business operations experience and acumen, she has established a successful record of increasing productivity and reducing operating costs at prior organizations. Joann has been instrumental in doing the same for Milestone by implementing processes that have created efficiencies, streamlined operations and set the stage for the company’s strategic development.


Lou Greco

Lead Carpenter

Lou oversees and is responsible for all facets of Milestone’s self-performing project work. He is highly experienced in both commercial and institutional environments, and his expertise covers all aspects of carpentry. Lou brings clear decision making and problem solving to Milestone’s projects in the field while maintaining the highest order of quality control and quality assurance on the jobsite.

CONSTRUCTION MANAGEMENT

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DESIGN BUILD

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GENERAL CONTRACTING

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CLIENTS

  • Yale University
  • University of New Haven
  • Regional Water Authority
  • Pershing Partners, LLC
  • Northside Development, LLC
  • C.A. White, Inc.
  • Big Lots Stores, Inc

    • MARKETS SERVED

  • Higher Education
  • Healthcare
  • Commercial
  • Municipal

    • PROJECT TYPES

  • Athletic Facilities
  • Classroom / Lecture Halls
  • Clinical Spaces
  • Dining Services
  • Historic Preservation

  • Infrastructure Upgrades
  • Landscape / Site Improvements
  • Offices
  • Research Laboratories
  • Retail Spaces

    • FEATURED PROJECTS

    New Haven Public Schools
    HILLHOUSE MANUFACTURING LAB

    Town & Country
    EARLY LEARNING CENTER

    Yale University
    CONCESSIONS & RESTROOMS

    University of New Haven
    BARTELS MARKETPLACE RENOVATION

    Orafol
    ROWLAND TECHNOLOGIES

    Yale University
    ATHLETICS MAINTENANCE FACILITY

    University of New Haven
    CHARGER GYM

    Yale Divinity School
    STERLING QUAD COURTYARD

    East Haven / New Haven
    NEIGHBORHOOD LAUNDROMAT

    Continuum of Care
    THE GRASSROOTS DELI

    Continuum of Care
    THE GRASSROOTS DELI

    University of New Haven
    OLD ORANGE AVE SIDEWALK

    Yale School of Medicine
    DERMATOLOGY CLINIC

    University of New Haven
    ATHLETIC COMPLEX

    UNIVERSITY OF NEW HAVEN
    COMMUNICATIONS CENTER

    Updated ammenities — accessible to all.

    Nearly 110 years since its opening, the 2024 season saw the completion of a three-year project that utilized a design/build process to demolish and rebuild from the ground up five concession stands and four restrooms. Both were in dire need of replacement to service the large crowds and provide accessibility to all (ADA compliant) – something the previous facilities lacked. Though modernized, both projects retain their historic characters retaining an exterior look and feel that replicate the previous buildings and blend in with the historic surroundings and design of the Bowl itself. The phased project started with the completion of all the concession stands in 2021 – these opened in early September 2021. The following year (2022) saw the completion of two restrooms and two more in 2023.

    A major challenge for the phasing of this work and completing it on time was the schedule and lead times for materials. The Bowl is used year-round, and activity never stops in and around it. Therefore, the project team had to be responsive to events that were continually taking place on the grounds. When these events happened (and they did regularly and often), we would adjust our schedules and make up for lost time by working earlier or later hours during the week and often working on weekends as necessary.

    With all the buildings now open, the Yale Bowl’s amenities are now fully functional and open to all – providing accessible (ADA compliant), safe and modern facilities to accommodate all fans while honoring their historic surroundings and context. Both the facilities and athletics departments can chalk this design/build project as a big win! Go Bulldogs!

    CONCESSIONS & RESTROOMS

    LOCATION
    New Haven, CT

    OWNER
    Yale University

    DELIVERY METHOD
    Design Build

    ARCHITECT
    Landmark Architects

    Download Project Sheet >

    CONCESSIONS & RESTROOMS

    Nearly 110 years since its opening, the 2024 season saw the completion of a three-year project that utilized a design/build process to demolish and rebuild from the ground up five concession stands and four restrooms. Both were in dire need of replacement to service the large crowds and provide accessibility to all (ADA compliant) – something the previous facilities lacked. Though modernized, both projects retain their historic characters retaining an exterior look and feel that replicate the previous buildings and blend in with the historic surroundings and design of the Bowl itself. The phased project started with the completion of all the concession stands in 2021 – these opened in early September 2021. The following year (2022) saw the completion of two restrooms and two more in 2023.

    A major challenge for the phasing of this work and completing it on time was the schedule and lead times for materials. The Bowl is used year-round, and activity never stops in and around it. Therefore, the project team had to be responsive to events that were continually taking place on the grounds. When these events happened (and they did regularly and often), we would adjust our schedules and make up for lost time by working earlier or later hours during the week and often working on weekends as necessary.

    With all the buildings now open, the Yale Bowl’s amenities are now fully functional and open to all – providing accessible (ADA compliant), safe and modern facilities to accommodate all fans while honoring their historic surroundings and context. Both the facilities and athletics departments can chalk this design/build project as a big win! Go Bulldogs!

    545 Long Wharf Drive, Suite 603
    New Haven, CT 06511

    Fax (203) 691-6879
    Phone (203) 691-6876
    Milestone Construction Services, LLC
    545 Long Wharf Drive, Suite 603
    New Haven, CT 06511
    Phone (203) 691-6876 | Fax (203) 691-6879